Travel With Glen Verified Network

1. Introduction

Travel With Glen ("we," "us," or "our") operates the Verified Travel Network at travelwithglen.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our business directory, travel content, and business claim features.

2. Information We Collect

Information You Provide

Contact Form Submissions: Name, email address, subject, and message content when you use our contact form.
Business Claim Requests: Name, email, phone number, role/title, and supporting information when you claim a business listing.
Business Suggestions: Business details you submit when suggesting a new listing for our directory.

Information Collected Automatically

Usage Data: Pages visited, time spent, referring URLs, and general browsing patterns.
Device Information: Browser type, operating system, device type, and screen resolution.
Cookies and Similar Technologies: We use cookies to enhance your experience. See our Cookie Policy for details.

3. How We Use Your Information

To operate, maintain, and improve our travel directory and website.
To process business claim requests and verify business ownership.
To respond to your inquiries and provide customer support.
To send administrative communications about the Site.
To monitor and analyze usage trends to improve user experience.
To protect against fraudulent or unauthorized activity.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers: Trusted third-party services that assist us in operating our website, conducting business, or serving users (e.g., hosting providers, analytics services).
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Third-Party Services

Our Site integrates with third-party services including Google Maps and Google Places for business location data and photos. These services have their own privacy policies. We also use analytics services to understand how visitors interact with our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Business claim data is retained for the duration of the business listing.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict processing of your data.
Request data portability.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information on our Contact page.

8. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please reach out through our Contact page.